Privacy Policy
Last updated: 30/05/2024
Introduction
Welcome to the GIGAMEDIA warranty site. We attach great importance to the protection of your personal data and your privacy. This privacy policy aims to inform you about how we collect, use, store, and protect your personal information.
1. Data Controller
The data controller is: GIGAMEDIA
Address: CRT N°4 - rue du haut de Sainghin CS 30114 - 59811 LESQUIN Cedex
Email: info@gigamedia.net
2. Data Collected
We collect different categories of personal data in the context of using our site:
- Identification Data: name, first name, email address, phone number.
- Connection Data: login credentials, IP address, connection logs.
- Project Data: information related to created projects, obtained certificates, warranty durations.
- Navigation Data: cookies, browsing history, user preferences.
3. Use of Data
The collected data is used for the following purposes:
- Management of registrations and user accounts.
- Validation and management of projects.
- Generation and management of warranty certificates.
- Improvement of our services and user experience.
- Communication with users for service-related information.
- Compliance with legal and regulatory obligations.
4. Data Sharing
Your personal data is not shared with third parties, except in the following cases:
- When necessary for the provision of our services (e.g., technical partners).
- When we are legally obliged to do so.
- With your explicit consent.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal data against any loss, misuse, unauthorized access, disclosure, alteration, or destruction.
6. Data Retention Period
Your personal data is retained for the duration necessary to achieve the purposes for which it was collected, unless a longer retention period is required or permitted by law.
7. Your Rights
In accordance with the applicable regulations, you have the following rights regarding your personal data:
- Right of Access: you can request access to your personal data.
- Right to Rectification: you can request the correction of your personal data if it is inaccurate or incomplete.
- Right to Erasure: you can request the deletion of your personal data, subject to legal retention obligations.
- Right to Restriction of Processing: you can request the restriction of the processing of your personal data.
- Right to Object: you can object to the processing of your personal data for legitimate reasons.
- Right to Data Portability: you can request to receive your personal data in a structured, commonly used, and machine-readable format.
To exercise these rights, you can contact us at the following address: info@gigamedia.net
8. Changes to the Privacy Policy
We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page with an update date. We encourage you to regularly review this page to stay informed of any changes.
9. Contact
For any questions or requests regarding this privacy policy, you can contact us at the following address:
GIGAMEDIA
Address: CRT N°4 - rue du haut de Sainghin CS 30114 - 59811 LESQUIN Cedex
Email: info@gigamedia.net
10. Cookie Policy
10.1. What is a cookie?
A cookie is a small text file placed on your device (computer, tablet, smartphone) when you visit a website. Cookies allow information to be stored about your browsing and facilitate your user experience.
10.2. Types of cookies used
We use the following types of cookies on our site:
- Necessary Cookies: These cookies are essential to enable you to navigate our site and use its features. Without these cookies, some services cannot be provided.
10.3. Cookies used on our site
Here are the specific cookies we use on our site:
| Cookie Name | Provider | Category | Lifetime |
|---|---|---|---|
| PHPSESSID | warranty.gigamedia.net | Necessary | Session |
| csrfToken | warranty.gigamedia.net | Necessary | Session |
10.4. Managing cookies
You can manage your cookie preferences using your browser settings. You can configure your browser to refuse cookies or to alert you when cookies are being sent. However, please note that if you disable cookies, some features of our site may not function properly.
10.5. Consent
By using our site, you consent to the use of necessary cookies for the proper functioning of the site. For other types of cookies, we will ask for your explicit consent before placing them on your device.
10.6. Cookie retention period
The cookies we use have a limited lifespan. Session cookies, such as PHPSESSID, are deleted when you close your browser. Other cookies may have a longer lifespan, but we ensure that they are not retained longer than necessary.
10.7. Your rights regarding cookies
You have the right to withdraw your consent at any time by changing your browser settings or by contacting us at the following address: info@gigamedia.net